Privacy Policy – ScamShield

Last updated: August 14, 2026

At ScamShield, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We collect information you provide directly, such as when you contact us via WhatsApp or Crisp chat. This may include:

Your name and contact details
Communication history with our support team
Any information you choose to share about fraud incidents

2. How We Use Your Information

To provide anti-fraud consultation and support
To improve our services and training materials
To communicate with you about your inquiries
To comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your data. All communications are encrypted, and we restrict access to authorized personnel only.

4. Third-Party Services

We use Crisp for live chat and WhatsApp for communication. These services have their own privacy policies, which we encourage you to review.

5. Your Rights

You have the right to access, correct, or delete your personal data. Contact us via WhatsApp or Crisp to exercise these rights.

6. Changes to This Policy

We may update this policy periodically. The latest version will always be available on this page.

Contact: For any privacy questions, reach us via WhatsApp or Crisp chat.